Privacy Policy

Updated on

This page describes how TechFactory Puglia processes the data sent by techfactorypuglia.it. Applies to contact and quote forms. The store on store.techfactorypuglia.it and Blueberry 3D Store have their own conditions, because they are separate sites.

Owner

TechFactory Puglia. Email: info@techfactorypuglia.it. Registered office, VAT number and company name are not yet shown on this page: to exercise a right, write to the email. We will reply from the same address.

Data processed

  • Identification and contact: name, email, phone and company, if you enter them.
  • Content of the request: object, message, notes, material, quantity, date indicated.
  • Piece file, if you attach it: STL, STEP, STP, 3MF or OBJ.
  • Minimum server security data, hosting logs, for the time provided by the provider.

Because we use them

To respond to the request and prepare a quote or technical contact. The legal basis is Article 6.1.b of Regulation (EU) 2016/679: pre-contractual measures requested by you. The consent in the form relates to this purpose and is necessary to send the message.

We do not use profiling data, we do not sell it and do not activate third-party analysis tools on this site.

The remainder

For the time necessary to handle the request and any related legal obligations. Uploaded files remain in a non-public area of the server, accessible only to those who manage the site, and must be deleted after closing. The exact retention period will be published when the owner has set it.

Who treats them

People of TechFactory Puglia who respond to requests. The hosting provider that hosts the site and forwards the email, as the infrastructure controller. We do not transfer data to marketing platforms.

Rights

You can request access, rectification, cancellation, limitation, opposition and portability, within the limits of the Regulation. You can lodge a complaint with the Italian Data Protection Authority (garanteprivacy.it). For each request: info@techfactorypuglia.it.

Piece File

The file is used to read the geometry and prepare the answer. We do not publish it in the portfolio and do not use it as a template for resale.

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